Winovation Sports Sphere Return Policy
At Winovation Sports Sphere, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy to make your experience seamless.
Our Return Process:
- Contact Us: Reach out to our dedicated customer support team within 30 days of receiving your order to initiate the return process. You can contact us via email at [email protected] or call us at +1 866-927-8026.
- Provide Details: Please provide your order number and the reason for your return. This helps us understand your concerns better and ensures a smoother return process.
- Return Authorization: Upon receiving your request, we will provide you with a Return Authorization (RA) number along with further instructions on how to return the item.
- Packaging: Ensure the item is in its original packaging, unworn, unused, and in the same condition as received.
- Shipping: You will be responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure your return reaches us safely.
- Inspection and Refund: Once we receive your return, our team will inspect the item to ensure it meets our return policy criteria. Upon approval, we will process your refund within 7 business days. Please note that shipping fees are non-refundable.
Exceptions to Our Return Policy:
- Customized or personalized items are non-returnable unless there is a manufacturing defect or an error on our part.
- Final sale items are non-returnable.
Customer Satisfaction Guarantee:
We are committed to providing you with high-quality products and exceptional customer service. If you have any questions or concerns regarding your order or our return policy, please don’t hesitate to contact us. Your satisfaction is our priority.
Contact Information:
- Email: [email protected]
- Phone: +1 866-927-8026
- Address: 3164 21st St., Unit 1031, Long Island City, NY 11106
Thank you for choosing Winovation Sports Sphere. We appreciate your trust in us and look forward to serving you again.
Note: This return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.